Website Launches in 2012

Before we get too far into 2013, we wanted to take a quick look back at some of our website work last year. Taylored Communications helped with the redesign of three very different sites, working with different designers, developers and content management systems. Our role ranged from creation of the initial of site maps to complete content rewrites to video production.

edCount.comedCount came to our team to help showcase their national prominence as a trusted advisor to educational agencies and as a thought leader in the education field. They needed to move their website from a static, brochure-ware site to a dynamic, flexible site where visitors could fully understand edCount’s capacity to build quality assessment systems, gather data and share knowledge that informs educational practice and policy.

The main challenge was that the complex and technical nature of their work required text-heavy explanations. Additionally, during the website development, the client was experiencing significant growth and was revising the way they described their services and value to potential clients and colleagues.

In our discussions with edCount, they made it clear that they applied a unique Theory of Action to all of their work. No matter what challenge a client presented to them, edCount was able to organize the problem and create a “path way” to a solution by using a version of their Theory of Action.

Our design team recommended an interactive tool that edCount could use to showcase this useful way of thinking and working. The resulting tool, an accordion-style clickable flow chart, is the centerpiece of both the Case Studies on the site and the explanation of edCount’s approach to their work.

Built in Joomla, the new site is easy for edCount to maintain and offers visitors several paths to discover information as they get to know edCount.

Our team— Taylored Communications (web strategists and content), Beth Singer Design (web strategists and design) and Viola Digital Media (technical developers)— partnered with edCount throughout the entire process to reveal richer possibilities of presenting their services, case studies and work products primarily through the site’s navigational system. Ultimately, edCount’s shift in they way they describe themselves and their work, combined with the new site navigation and tools, offers visitors not only a better understanding of edCount, but a more profound way of thinking about educational systems and change.


raffa.comWe work with the Washington, DC-based accounting and consulting firm, Raffa, on a number of projects. In 2012, the main focus was on their new website. The 25-year-old firm serves as a trusted advisor to many large and small nonprofits throughout the Metro region. Their old site was very outdated and while going through a new branding process, they decided it was time for a complete web overhaul.

The resulting site showcases their unique corporate personality and allows clients and partners to explore the variety of work they do – both for clients and for the community.

Taylored Communications helped support the development of the back-end of the site to ensure that visitors would be able to discover content that may otherwise go unnoticed. The navigation of the site is unique and our team helped work through a user testing period to make sure it wasn’t too unique for visitors to feel comfortable.

Working with Raffa’s staff, we wrote and edited all the content for the site. In addition, we created new staff and client video testimonials, with 5:00 Films, to help tell the story of Raffa. We also helped establish and grow their social networks and a new blog: The Do More Blog.

Built in Sharepoint, developed by Raffa’s internal staff and consultants and designed by Idea Engineering, the new website offers users basic information about Raffa’s many services, access to their Learning Community of classes, the opportunity to learn more about Raffa’s many community programs and their “doing well by doing good” business philosophy and more.


Companies for CausesFinally, as part of our own corporate philanthropy, Taylored Communications helped relaunch the Companies for Causes (CforC) website. As part of the board, we help CforC get out the message about the specific work they are doing to support the students at one high school in Washington, DC, as well spread the word about what a team of CEOs from small- and mid-sized businesses can do when they pool their time, talent and resources to make a difference in their own community.

Working with two of the other CEO partners from OmniStudio and 4GreenPs, we revamped the look, navigation and content of the website. Built in WordPress, we also maintain the written and multimedia content. Look for much more from this group in 2013 – and from the first graduating class from Eastern Senior High School in 2015!

Leave a Reply